Canarys DevOps Solution - Agile-Report-for-jira
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Agile-Report-for-jira

A comprehensive reporting solution for Jira Cloud, providing a wide range of reports and dashboards to visualize and analyze project data effectively.


1. Overview

The Agile Report for Jira is a comprehensive, React-based analytics application integrated natively into Atlassian Jira via the Forge platform. Designed to provide a unified command center, it bridges the gap between high-level project KPIs, live sprint execution tracking, and deeply granular Agile, ITSM, and DevOps analytics.

This app provides:

  • A real-time overview of 7-day rolling metrics (Completions, Updates, Creations, and Due dates).
  • Live sprint tracking detailing scope creep, completed tasks, and point variances.
  • Interactive visual data breakdowns (Doughnut, Bar, and Line charts) mapping issues by status, type, assignee, priority, and lead time.
  • A searchable, paginated data grid of all relevant work items.
  • Direct access to 19 specialized reporting modules mirroring and extending Jira's native reports.
  • One-click Export to Excel (.xlsx) capturing all data, metrics, and visual chart snapshots for external reporting.

2. Entry Points

The application acts as a Single-Page Application (SPA) within Jira. Users can access the Agile Jira Report from the following contexts:

  • Project Page — Available in the project sidebar under "Agile Reports For Jira," providing a scoped view of all activity for the current project.

3. Feature Reference

3.1 Dashboard Metrics & Sprint Tracking

The primary interface provides immediate visibility into project health through calculated metric cards and a dedicated sprint execution panel.

Weekly KPI Cards:

  • Completed: Total work items resolved in the last 7 days.
  • Updated: Issues that have had any field modified recently.
  • Created: Inflow of new work logged in the past week.
  • Due: Issues with due dates falling within the next 7 days.

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Active Sprint Tracking: When an active sprint is detected, a dedicated panel renders to track execution dynamically:

  • Task Breakdown: Total Tasks, Completed Tasks, and Remaining Tasks.

  • Completion Bar: A visual progress bar showing percentage-based completion.

  • Scope Creep Tracking: Displays "Added Tasks" and "Added Story Points" injected after the sprint started.

  • Re-estimations: Tracks "Story Points Δ+" and "Story Points Δ-" to monitor effort changes on existing tickets mid-sprint.

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3.2 Visual Analytics (Charts)

The dashboard leverages Canvas-based graphics to render real-time visualizations directly derived from Jira JQL queries and changelog data.

Categorical Analytics (Doughnut Charts):

  • Work items by status: Tracks issue volume across workflows.

  • Work items by type: Shows composition (Bugs, Tasks, Stories, Epics).

  • Work items by assignee: Maps workload distribution across team members.

  • Work items by priority: Organizes the backlog by urgency.

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Time-Series Analytics (Bar & Line Charts):

  • Work item creation trend: Stacked bar chart displaying the volume of new issues created, color-coded by real-time status.
  • Work item completion trend: Visualizes the team's resolution cadence across set periods.
  • Work item lead time: Line chart mapping the average time (in days) from creation to completion, segmented by issue type.

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3.3 Work Item Details Table

A custom-built, paginated HTML table presents the raw data supporting the visual charts.

  • Real-time Search: An inline text search filter that immediately updates the table rows. The charts above recalculate dynamically based on this filtered subset without requiring additional API calls.

  • Columns displayed: Work item key, Work type (with visual lozenges), Work item priority, Summary, and Assignee.

  • Pagination: Displays 20 rows per page to maintain optimal frontend performance regardless of project size.

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3.4 Extended Reports Collection

Selecting a report from the directory unmounts the main dashboard and dynamically mounts the chosen analytical view.

Agile Planning & Execution

1. Burndown Chart The Burndown Chart visualizes the amount of work remaining throughout an active sprint. It compares the team's actual progress against an ideal burndown guideline, making it easy to determine whether the sprint is progressing as planned. This report helps teams quickly identify schedule risks, scope changes, and delays before the sprint ends.

Key Features:

  • Displays the ideal burndown guideline from sprint start to sprint completion.
  • Tracks actual remaining work using Story Points or Issue Count.
  • Highlights scope changes occurring during the sprint.
  • Automatically identifies:
    • Issues added to the sprint
    • Issues removed from the sprint
    • Story Point increases
    • Story Point decreases
    • Issue reopen events
  • Shows non-working days for accurate sprint visualization.
  • Supports selecting different active or completed sprints.
  • Allows switching between Story Points and Issue Count.
  • Interactive chart with hover tooltips.
  • Export the complete report to Excel.

Scope Change History: A detailed activity table is included below the chart showing every sprint scope modification. This provides a complete audit trail of sprint changes throughout its lifecycle:

Columns Included

  • Date – Time when the event occurred.
  • Issue – Jira Issue Key.
  • Event Type – Sprint Start or Scope Change.
  • Event Detail – Added, Removed, Estimate Increased, Estimate Reduced, Reopened, etc.
  • Increase – Story Points added.
  • Decrease – Story Points removed.
  • Remaining – Remaining work after each event.

Benefits: Detect sprint scope creep, monitor sprint progress in real time, understand why remaining work increased, identify planning instability, and improve sprint predictability.

2. Burnup Chart The Burnup Chart tracks the team's completed work against the total sprint scope throughout the sprint lifecycle. Unlike the Burndown Chart, which focuses on remaining work, the Burnup Chart clearly separates completed work from changes in sprint scope, making it much easier to understand the impact of newly added work.

Key Features:

  • Displays cumulative completed Story Points.
  • Displays total sprint scope over time.
  • Clearly visualizes scope increases.
  • Tracks newly added work separately from completed work.
  • Supports Story Points and Issue Count.
  • Interactive chart with hover information tooltips.
  • Supports selecting different active or completed sprints.
  • Export the complete report to Excel.

Report Insights: The Burnup Chart allows teams to determine:

  • Whether the team is completing work consistently.
  • Whether sprint scope is increasing over time.
  • If additional work is affecting delivery timelines.
  • Whether the sprint goal remains achievable.

Benefits: Better visibility into sprint growth, easier identification of scope expansion, improved release forecasting, and more accurate stakeholder communication.

3. Sprint Report The Sprint Report gives a complete summary of what happened during a sprint after it is finished. It helps teams review their performance by showing completed work, unfinished work, and any changes made during the sprint. This report is designed to provide an experience similar to Jira's native Sprint Report.

Key Features:

  • Completed Issues: Shows all issues that were completed during the sprint. Details include Issue Key, Summary, Issue Type, Priority, Assignee, Story Points, and Resolution Date.
  • Issues Not Completed: Shows issues that were not finished before the sprint ended. This helps identify blocked tasks, delayed work, and capacity or estimation issues.
  • Issues Added During Sprint: Displays issues that were added after the sprint started. This helps teams understand scope creep, unplanned work, and urgent or high-priority tasks added during the sprint.
  • Scope Change Summary: Provides a quick overview of sprint changes, including Initial Sprint Scope, Added Issues, Removed Issues, Story Point Increase, Story Point Decrease, Final Sprint Scope, Completed Story Points, and Remaining Story Points.
  • Export & Share:
    • Export to Excel: Download the complete Sprint Report in Excel format for offline analysis, documentation, or sharing with stakeholders.
    • Share Report: Easily share the report with team members, Scrum Masters, Product Owners, and stakeholders to review sprint results and discuss improvements.

Benefits: Review sprint performance, compare planned work with completed work, identify scope changes during the sprint, find planning and estimation issues, improve future sprint planning, export reports for documentation, and share sprint results with your team and stakeholders.

4. Velocity Chart The Velocity Chart shows how much work the team has completed across multiple closed sprints. It helps Scrum teams understand their delivery speed and estimate how much work they can take on in future sprints.

Key Features:

  • Analyzes the last 5–7 completed sprints.
  • Compares Committed Story Points with Completed Story Points for each sprint.
  • Displays sprint-by-sprint performance.
  • Calculates the team's average velocity.
  • Shows historical delivery trends.
  • Interactive chart for easy analysis.

Report Insights: The Velocity Chart helps answer questions such as:

  • Is the team's velocity improving over time?
  • Is the team committing to a realistic amount of work?
  • Is the team consistently overcommitting or undercommitting?
  • What is the team's average sprint capacity?

Export & Share:

  • Export to Excel: Download the complete Velocity Chart report, including sprint-wise velocity data, committed and completed story points, and historical trends for offline analysis and reporting.
  • Share Report: Easily share the Velocity Chart with Scrum Masters, Product Owners, team members, and stakeholders to review team performance, discuss sprint capacity, and support future sprint planning.

Benefits: Improve sprint planning, estimate team capacity more accurately, track delivery performance over multiple sprints, support reliable release forecasting, export reports for documentation and analysis, and share insights with stakeholders for better planning and decision-making.

5. Epic Report The Epic Report helps you track the progress of an Epic by showing all the issues linked to it. It gives a simple overview of how much work is completed and how much is still remaining.

Key Features:

  • Shows the Epic completion percentage.
  • Displays Completed and Remaining Story Points.
  • Displays Completed and Remaining Issues.
  • Visual progress chart for easy tracking.
  • Shows the remaining work in the Epic.

Report Insights: The Epic Report helps you understand:

  • How much of the Epic is completed.
  • How much work is still remaining.
  • Whether the Epic is progressing as expected.
  • The overall status of the Epic.

Export & Share:

  • Export to Excel: Download the complete Epic Report for offline review, reporting, and documentation.
  • Share Report: Easily share the Epic Report with team members and stakeholders to keep everyone updated on the Epic's progress.

Benefits: Track Epic progress easily, monitor completed and remaining work, keep the team and stakeholders informed, export reports for reporting and analysis, and share reports with a single click.

6. Control Chart The Control Chart helps you understand how long it takes for issues to move from To Do to Done. It shows the cycle time of completed issues and helps identify delays in your workflow.

Key Features:

  • Displays the cycle time for completed issues.
  • Shows the average cycle time.
  • Identifies issues that took longer than expected.
  • Interactive chart for easy analysis.

Report Insights: The Control Chart helps you understand:

  • How quickly work is completed.
  • Which issues took the longest to finish.
  • Whether the team's delivery speed is improving.
  • Where delays are occurring in the workflow.

Export & Share:

  • Export to Excel: Download the complete Control Chart data for reporting and analysis.
  • Share Report: Share the report with team members and stakeholders to review workflow performance.

Benefits: Improve delivery speed, identify workflow bottlenecks, monitor cycle time trends, and support continuous process improvement.

7. Cumulative Flow Diagram (CFD) The Cumulative Flow Diagram (CFD) shows how issues move through different workflow stages during a selected period. It helps teams monitor work in progress and identify bottlenecks.

![img](../Asset/agile-report-for-jira/cumulativeflow daigra.png)

Key Features:

  • Displays issues by workflow status over time.
  • Shows Work In Progress (WIP).
  • Visualizes workflow trends.
  • Interactive chart for easy analysis.

Report Insights: The Cumulative Flow Diagram helps you understand:

  • How work is flowing through the project.
  • Whether work is getting stuck in any stage.
  • If the team's workflow is stable.
  • How Work In Progress changes over time.

Export & Share:

  • Export to Excel: Download workflow data for reporting and analysis.
  • Share Report: Share the report with your team and stakeholders to discuss workflow improvements.

Benefits: Improve workflow visibility, detect bottlenecks early, monitor Work In Progress, and improve delivery efficiency.

8. Release Burndown Report The Release Burndown Report tracks the remaining work for a release over time and helps teams monitor whether the release is on schedule.

  • Key Features: Shows remaining work for a release, tracks release progress over time, and provides a visual burndown chart.
  • Report Insights & Benefits: Track release progress, monitor remaining work, and improve release planning accuracy.
  • Export & Share: Export the complete report to Excel or easily share release progress with your team and stakeholders.

Issue Analysis & ITSM

1. Average Age Report The Average Age Report shows the average age of unresolved issues, helping teams identify work that has been open for a long time.

  • Key Features: Displays the average age of open issues, identifies aging work items, and supports date range filtering.
  • Report Insights & Benefits: Identify old unresolved issues, improve issue management, and reduce the backlog.
  • Export & Share: Export to Excel for deeper analysis or share issue aging details with your team.

2. Created vs. Resolved Issues Report The Created vs. Resolved Issues Report compares the number of issues created and resolved over time.

  • Key Features: Tracks created and resolved issues, displays trend comparisons, and provides an interactive chart.
  • Report Insights & Benefits: Monitor team workload, track issue resolution trends, and improve planning.
  • Export & Share: Export issue trends to Excel or share project progress directly with stakeholders.

3. Pie Chart Report The Pie Chart Report shows the distribution of issues based on a selected field such as Status, Priority, Assignee, or Issue Type.

  • Key Features: Provides a visual issue distribution, supports multiple grouping fields, and features an interactive chart.

  • Report Insights & Benefits: Easily understand issue distribution, analyze project status, and improve overall reporting.

  • Export & Share: Export report data to Excel or share the distribution visual with your team.

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4. Recently Created Issues Report The Recently Created Issues Report displays issues created during a selected time period.

  • Key Features: Shows newly created issues, supports custom date filtering, and displays creation trends.
  • Report Insights & Benefits: Monitor new work entering the system, track project activity, and improve workload planning.
  • Export & Share: Export recently created issues to Excel or share recent project activity seamlessly.

5. Resolution Time Report The Resolution Time Report shows how long it takes to resolve issues.

  • Key Features: Displays issue resolution time, shows resolution trends, and helps identify workflow delays.
  • Report Insights & Benefits: Improve response time, identify slow-moving issues, and optimize team performance.
  • Export & Share: Export resolution data to Excel or share performance metrics directly.

6. Single Level Group By Report The Single Level Group By Report groups issues based on a selected field such as Assignee, Status, Priority, or Issue Type.

  • Key Features: Groups issues by a selected field, displays accurate issue counts, and generates an easy-to-read summary.
  • Report Insights & Benefits: Organize project data efficiently, analyze issue distribution, and streamline reporting.
  • Export & Share: Export grouped issue data to Excel or share the grouped reports with stakeholders.

7. Time Since Issues Report The Time Since Issues Report shows how much time has passed since issues were created, updated, or modified.

  • Key Features: Tracks issue age, supports multiple date fields, and displays time-based trends.
  • Report Insights & Benefits: Monitor issue activity, identify inactive/stale issues, and improve project tracking.
  • Export & Share: Export issue age data to Excel or share time-based analysis with your team.

DevOps & Continuous Delivery

1. Control Chart The Control Chart helps you understand how long it takes for issues to move from To Do to Done. It shows the cycle time of completed issues and helps identify delays in your workflow.

Key Features:

  • Displays the cycle time for completed issues.
  • Shows the average cycle time.
  • Identifies issues that took longer than expected.
  • Interactive chart for easy analysis.

Report Insights: The Control Chart helps you understand:

  • How quickly work is completed.
  • Which issues took the longest to finish.
  • Whether the team's delivery speed is improving.
  • Where delays are occurring in the workflow.

Export & Share:

  • Export to Excel: Download the complete Control Chart data for reporting and analysis.
  • Share Report: Share the report with team members and stakeholders to review workflow performance.

Benefits: Improve delivery speed, identify workflow bottlenecks, monitor cycle time trends, and support continuous process improvement.

2. Cumulative Flow Diagram (CFD) The Cumulative Flow Diagram (CFD) shows how issues move through different workflow stages during a selected period. It helps teams monitor work in progress and identify bottlenecks.

Key Features:

  • Displays issues by workflow status over time.
  • Shows Work In Progress (WIP).
  • Visualizes workflow trends.
  • Interactive chart for easy analysis.

Report Insights: The Cumulative Flow Diagram helps you understand:

  • How work is flowing through the project.
  • Whether work is getting stuck in any stage.
  • If the team's workflow is stable.
  • How Work In Progress changes over time.

Export & Share:

  • Export to Excel: Download workflow data for reporting and analysis.
  • Share Report: Share the report with your team and stakeholders to discuss workflow improvements.

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Benefits: Improve workflow visibility, detect bottlenecks early, monitor Work In Progress, and improve delivery efficiency.

3. Cycle Time Report The Cycle Time Report measures the time taken for an issue to move from In Progress to Done.

  • Key Features: Shows cycle time for completed issues, displays average cycle time, and identifies slow-moving issues.
  • Report Insights & Benefits: Improve delivery speed, identify workflow bottlenecks, and optimize the overall development process.
  • Export & Share: Export cycle time data to Excel or share workflow performance with stakeholders.

4. Deployment Frequency Report The Deployment Frequency Report tracks how often your team deploys changes to production or other environments.

  • Key Features: Shows deployment frequency over time, displays deployment trends, and supports DevOps performance tracking.
  • Report Insights & Benefits: Measure deployment performance, track DevOps maturity, and improve release frequency.
  • Export & Share: Export deployment statistics to Excel or share deployment metrics with your team.

4. Export Capabilities

Where: Top right corner → Click Export Excel.

The application features a robust, frontend-only export utility allowing users to extract data for external reporting.

  1. State Capture: Captures the current state of the React app, preserving the raw dataset matching the user's applied UI text filters.
  2. Metrics Aggregation: Compiles the 7-day KPIs, Sprint Summary metrics, and time-series trend arrays.
  3. Visual Snapshotting: Generates base64 image strings of the Canvas charts exactly as they appear on the screen.
  4. Workbook Generation: Compiles a multi-sheet .xlsx workbook containing data tables, embedded chart images, and a color-mapping legend for Priorities, Statuses, and Types.

5. Filters Reference

The dashboard relies on frontend optimization to maintain speed.

  • Free-text Search: Available above the Work Item Details table. Searches instantly across Issue Key, Summary, Issue Type, and Assignee.
  • JQL (Extended Reports): Several reports (like the Pie Chart and Single Level Group By) provide an input field for custom JQL to override the default project scope.

7. Terms of Service

1. Acceptance of Terms

By installing, accessing, or using the Agile Report for Jira application ("the App") from the Atlassian Marketplace, you ("User" or "you") agree to be bound by these Terms of Service ("Terms"). If you are installing the App on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. If you do not agree to these Terms, you must not install or use the App.

2. Description of the App

Agile Report for Jira is a Forge-based Atlassian Marketplace application that provides:

  • Weekly KPI overview cards tracking rolling metrics (Completions, Updates, Creations, and Due dates)
  • Live active sprint execution tracking including task breakdown, progress completion, scope creep, and mid-sprint re-estimations
  • Interactive visual analytics (Doughnut, Bar, and Line charts mapping status, type, assignee, priority, creation trend, resolution cadence, and lead time)
  • Searchable, paginated work item details data grid with real-time dynamic chart recalculation
  • 19 specialized Agile, ITSM, and DevOps reporting modules
  • Frontend-only multi-sheet Excel (.xlsx) export utility capturing data tables, metrics, and visual chart snapshots
  • Custom JQL filtering and project-level analytical scoping

The App operates entirely within Atlassian's Forge infrastructure and integrates with Jira Software, Jira Service Management, and Jira Work Management.

3. License Grant

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to:

  • Install and use the App within your Atlassian Jira environment
  • Use the App's features as described in the Marketplace listing

You must not:

  • Copy, modify, reverse-engineer, decompile, or disassemble the App
  • Resell, sublicense, or redistribute the App
  • Use the App to develop a competing product
  • Remove or obscure any proprietary notices

4. Atlassian Marketplace Terms

The App is distributed through the Atlassian Marketplace. Your use of the App is also subject to:

  • Atlassian Marketplace Terms of Use
  • Atlassian End User Agreement

In the event of any conflict between these Terms and Atlassian's terms, Atlassian's terms will prevail with respect to Marketplace-related matters.

5. Free and Paid Plans

5.1 Free Features

The following features are available at no cost:

  • Weekly KPI metrics cards (Completed, Updated, Created, Due)
  • Basic categorical distribution charts (Work items by Status and Priority)
  • Searchable work item details data grid
  • Standard date filtering

5.2 Paid Features

Standard and Advanced features are subject to pricing listed on the Atlassian Marketplace at the time of subscription. Billing is handled entirely by Atlassian. We do not process or store payment information.

5.3 Trials

Free trials may be offered as listed on the Marketplace. After the trial period ends, access to paid features will be restricted unless a subscription is purchased.

App Features

The App provides the following features as listed on the Atlassian Marketplace:

  • Weekly KPI Overview Cards — Real-time tracking of 7-day rolling metrics including Completed, Updated, Created, and Due work items.
  • Active Sprint Execution Tracking — Live tracking of active sprint execution, remaining tasks, scope creep (added tasks and story points), and mid-sprint re-estimations.
  • Categorical & Time-Series Visual Analytics — Interactive Doughnut, Bar, and Line charts mapping work items by status, type, assignee, priority, creation trend, resolution cadence, and lead time.
  • Work Item Details Table — Searchable, paginated data grid with real-time text search that dynamically recalculates visual chart graphics on the fly.
  • Agile Planning & Execution Reports — Comprehensive suite of reports including Burndown Chart, Burnup Chart, Sprint Report, Velocity Chart, Epic Report, and Release Burndown Report.
  • Issue Analysis & ITSM Reports — Specialized analytical views including Average Age Report, Created vs. Resolved Issues Report, Pie Chart Report, Recently Created Issues Report, Resolution Time Report, Single Level Group By Report, and Time Since Issues Report.
  • DevOps & Continuous Delivery Reports — Continuous delivery metrics tools including Control Chart, Cumulative Flow Diagram (CFD), Cycle Time Report, and Deployment Frequency Report.
  • Frontend Excel Export Utility — One-click export to multi-sheet .xlsx workbooks containing processed data tables, metrics summaries, visual canvas chart snapshots, and color-coded legends.
  • Custom JQL Scoping — Custom JQL input capabilities in extended reporting modules to override default project bounds and analyze custom datasets.

Feature availability by plan tier, pricing, billing, and trial details are managed through the Atlassian Marketplace. We do not process or store any payment information. Access to certain features may be restricted after the trial period unless an active subscription is maintained.

6. Acceptable Use

You agree to use the App only for lawful purposes and in accordance with these Terms. You must not:

  • Violate any applicable laws or regulations
  • Infringe upon the intellectual property rights of others
  • Attempt unauthorized access to systems or data
  • Introduce malware, viruses, or harmful code
  • Extract or scrape data in bulk beyond intended use

7. Data and Privacy

Your use of the App is also governed by our Privacy Policy.

Key points include:

  • All data remains within Atlassian's Forge infrastructure and your browser session
  • We do not sell, transfer, or process your data externally
  • You are responsible for ensuring compliance with applicable data protection laws within your organization

8. Modifications

8.1 Changes to the App

We may modify, suspend, or discontinue the App at any time. Where possible, we will provide advance notice of significant changes.

8.2 Changes to Terms

We may update these Terms periodically. Updated Terms will take effect upon publication. Continued use of the App constitutes acceptance of the updated Terms.

9. Termination

These Terms remain in effect until terminated.

  • You may terminate by uninstalling the App at any time
  • We may terminate access if you breach these Terms and fail to remedy the breach within 14 days

Upon termination, all licenses granted under these Terms will cease.

10. Governing Law

These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of India.

11. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

12. Entire Agreement

These Terms, together with the Privacy Policy and applicable Atlassian terms, constitute the entire agreement between you and Native Report Dashboard regarding the App.


8. Privacy Policy

1. Introduction

This Privacy Policy describes how Agile Report for jira ("we", "our", or "us") collects, uses, and protects information when you use the Native Report Dashboard for Jira application ("the App") available on the Atlassian Marketplace. By installing or using the App, you agree to the practices described in this Privacy Policy.

2. About the App

Agile Report for Jira is a Forge-based application built on Atlassian's Forge platform. It provides real-time Agile metrics, sprint tracking, visual analytics, 19 extended analytical reports, and Excel export capabilities directly within your Jira environment.

3. Data Accessed by the App

To provide its features, the App accesses the following data within your Atlassian Jira environment:

Data TypePurpose
Jira issue fields (Summary, Assignee, Status, Priority, Issue Type, Created/Resolved dates)Display in data grids, KPI cards, and visual analytics charts
Jira issue changelogsReconstruct historical states for Lead Time, Cycle Time, and Control charts
Jira sprint data (Story Points, scope additions/removals, sprint dates)Calculate live Active Sprint metrics, Burndown, Burnup, and Velocity charts
Jira project keys and project namesScope dashboard metrics and extended reports to correct projects
Jira user display names and account IDsAttribute workload distribution, resolution metrics, and sprint changes to users

The App does not access:

  • Passwords or authentication credentials
  • Billing or payment information
  • Data from other Atlassian products (unless explicitly stated)
  • Any data outside the Atlassian environment

4. How Data Is Stored & Processed

The App is built on Atlassian Forge and processes data ephemerally within Atlassian's infrastructure and your web browser.

This means:

  • All data processing occurs strictly within Atlassian's Forge environment or locally within the user's web browser
  • No Jira issue data is transmitted to, stored on, or processed by external servers operated by us
  • Data calculation (metrics aggregation, chart graphics rendering, and JQL filtering) is computed ephemerally on the fly
  • We do not have direct access to your data; it resides entirely within your Atlassian tenant

For more information, refer to Atlassian's Trust Center.

5. Data Stored by the App

The App is designed with a zero-external-storage architecture. Any transient state is scoped to your Atlassian site:

Stored Item Purpose Retention
Session UI Filter State Maintain active tab selection and text search filters during browsing Ephemeral / Cleared on browser session end
Report Configuration Settings Preserve user-selected report preferences and custom JQL scope Until modified by user or app uninstalled

6. Data Sharing

We do not:

  • Sell your data to any third party
  • Share your data with advertisers
  • Transfer your data to external systems
  • Use your data beyond providing App functionality

Data may only be accessed by:

  • Atlassian (as the infrastructure provider)
  • Your Atlassian administrators (via standard admin controls)

7. Data Retention

  • Data is processed dynamically in real-time as long as the App is active
  • Because the App does not maintain external databases of your Jira issues, no external historical data persists when the App is uninstalled
  • Any site-scoped Forge settings are automatically deleted by Atlassian upon uninstallation

8. Security

The App relies on Atlassian Forge's built-in security, including:

  • Encryption in transit and at rest (TLS)
  • Scoped API permissions (least-privilege access)
  • No external credential storage
  • Authentication handled by Atlassian

All permissions are declared in the manifest.yml and limited strictly to what is necessary.

9. Your Rights (GDPR & Privacy Laws)

If you are in the EEA, UK, or another region with data protection laws, you have the right to:

  • Access — View your data within the App
  • Deletion — Request deletion or uninstall the App
  • Portability — Export data (Excel .xlsx)
  • Objection — Contact us for concerns

For Atlassian-managed data, please contact Atlassian directly.

10. Children's Privacy

This App is intended for professional use in business environments and is not designed for individuals under 16. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do:

  • The "Last Updated" date will be revised
  • Updates will be communicated via the Marketplace or release notes

Continued use of the App indicates acceptance of the updated policy.

More Info

Released on: 2026-07-24
Last updated: 2026-07-24

Coming soon!!

Coming soon!!